gt66 Privacy Policy

1. Introduction

gt66 ("we", "us", "our") operates the online casino and sports betting platform accessible at gt66.vu. We take the privacy of our players and platform visitors seriously. This Privacy Policy describes the categories of personal data we collect, the purposes for which we process that data, the parties with whom we may share it, and the rights available to you in relation to your personal information.

This policy applies to all personal data collected through the gt66 platform, including data collected during account registration, identity verification, deposits and withdrawals, gameplay, customer support interactions, and general browsing of the gt66 website. It applies regardless of whether you access the platform via a desktop browser or a mobile device.

If you have any questions about how gt66 handles your personal data, or if you wish to exercise any of the rights described in this policy, please contact us using the details provided in Section 15.

2. Personal Data We Collect

Depending on how you interact with the gt66 platform, we may collect the following categories of personal data:

2.1 Registration and Identity Data

• Full name
• Date of birth (required for age verification — all players must be 18 or older)
• Mobile phone number registered in Bangladesh
• Email address
• Residential address, including district (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi)
• Government-issued ID number (National Identity Card, passport, or driving licence)
• A photograph or scan of identity documents submitted for KYC verification

2.2 Financial and Payment Data

• bKash mobile wallet number
• Nagad mobile wallet number
• Rocket (Dutch-Bangla Bank) account reference
• Upay account reference
• Bank account details where bank transfer is used (account name, bank name, branch)
• Visa or Mastercard partial card details (card type, last four digits, expiry) where applicable
• Transaction history including deposit amounts, withdrawal amounts, and dates

2.3 Gaming and Activity Data

• Bet history, wager amounts, game selections, and outcomes
• Session duration and frequency of play
• Bonus usage and wagering activity
• Sports betting selections and live betting activity
• Responsible gaming tool settings (deposit limits, time-out periods, self-exclusion status)

2.4 Technical and Device Data

• IP address and approximate geographic location
• Device type, operating system, and browser type and version
• Session logs including login timestamps, page visits, and navigation paths
• Cookies and similar tracking technologies (see Section 9)

2.5 Communications Data

• Content of messages exchanged with gt66 customer support (live chat transcripts, email correspondence)
• Complaint records and dispute history
• Feedback and survey responses where submitted voluntarily

3. How We Collect Your Data

gt66 collects personal data through the following means:

• Directly from you: when you register an account, complete identity verification, make a deposit or withdrawal, contact support, or update your account settings.
• Automatically: through server logs, cookies, and analytics tools that record technical data about your device and browsing behaviour when you visit the gt66 platform.
• From payment providers: when you transact via bKash, Nagad, Rocket, Upay, or other payment partners, those providers may share transaction reference data with gt66 to confirm successful processing.
• From identity verification services: third-party KYC and fraud-detection providers may return verification results or risk scores to gt66 as part of the account verification process.
• From game providers: licensed game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may transmit game-session data to gt66 for settlement and audit purposes.

4. Purposes of Processing

gt66 processes your personal data for the following purposes:

Purpose	Description
Account Management	Creating, maintaining, and securing your gt66 account; verifying your identity and age; processing gt66 Login requests.
Payment Processing	Processing deposits and withdrawals via bKash , Nagad, Rocket, and other supported payment methods; maintaining transaction records.
Legal Compliance	Fulfilling Know Your Customer (KYC) and anti-money laundering (AML) obligations; retaining records as required by applicable law.
Fraud Prevention	Detecting and preventing fraudulent activity, duplicate accounts, bonus abuse, and unauthorised access to player accounts.
Responsible Gaming	Monitoring gameplay patterns to identify potential problem gambling behaviour; applying and managing deposit limits, cooling-off periods, and self-exclusion requests.
Customer Support	Responding to account queries, payment issues, complaints, and disputes submitted via email or live chat.
Platform Improvement	Analysing aggregated usage data to improve the gt66 platform, game offerings, and user experience for players in Bangladesh.
Marketing	Sending promotional offers, bonus notifications, and platform updates where you have provided consent and not subsequently opted out.

5. Legal Basis for Processing

gt66 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to register your account, process transactions, and deliver the services you have requested.
• Legal obligation: Processing required to comply with applicable KYC, AML, and record-keeping obligations.
• Legitimate interests: Processing carried out in the legitimate interests of gt66, including fraud prevention, platform security, and responsible gaming monitoring, where those interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies, where we have obtained your prior consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Personal Data

gt66 does not sell your personal data to third parties. We may share your data with the following categories of recipient only to the extent necessary for the purposes described in this policy:

• Payment providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks, solely to process transactions you have initiated.
• Identity verification providers: Third-party KYC and fraud-screening services engaged to verify player identity and age, and to detect fraudulent account activity.
• Game studios: Licensed providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, for the purposes of delivering games and settling game-session outcomes.
• Technology and hosting partners: Cloud hosting and infrastructure providers that store or process data on behalf of gt66 under data processing agreements.
• Legal and regulatory authorities: Law enforcement agencies, regulatory bodies, or courts where gt66 is required to disclose data by applicable law or by a valid legal order.
• Professional advisors: Lawyers, auditors, and accountants engaged by gt66 in the course of providing professional services, subject to confidentiality obligations.

All third parties with whom gt66 shares personal data are required to handle that data securely and to use it only for the purposes for which it was shared. gt66 does not permit third parties to use your data for their own marketing purposes.

7. International Data Transfers

The gt66 platform serves players primarily in Bangladesh. However, some of our technology partners and service providers may process data in other countries. Where personal data is transferred outside Bangladesh, gt66 takes steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this policy.

Such safeguards may include contractual clauses incorporated into our agreements with data processors, or reliance on the data protection frameworks maintained by the recipient country or organisation. If you would like further information about the safeguards applicable to any specific international transfer, please contact us using the details in Section 15.

8. Data Retention

gt66 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active account and for a minimum of five years following account closure, in accordance with AML record-keeping obligations.
• Transaction records: Retained for a minimum of five years from the date of each transaction.
• Gaming and session data: Retained for a minimum of three years from the date of each session.
• Customer support communications: Retained for three years from the date of the last interaction, unless a longer period is required to resolve an ongoing dispute.
• Marketing consent records: Retained until consent is withdrawn, plus a reasonable period thereafter to demonstrate compliance.

When data is no longer required for any retention purpose, gt66 will securely delete or anonymise it. Anonymised and aggregated data (from which no individual can be identified) may be retained indefinitely for statistical and analytical purposes.

9. Cookies and Tracking Technologies

The gt66 platform uses cookies and similar tracking technologies to operate the platform effectively and to improve your experience. The following categories of cookie are used:

• Strictly necessary cookies: Required for the platform to function. These include session cookies that keep you logged in to your gt66 account during a browsing session. These cookies cannot be disabled.
• Performance and analytics cookies: Used to collect aggregated information about how visitors use the platform, including which pages are visited most frequently and how long sessions last. This data is used to improve platform performance.
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations, so that you do not need to re-enter them on each visit.
• Marketing and targeting cookies: Used with your consent to track your activity across sessions in order to deliver relevant promotional content. You may opt out of these cookies at any time.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies other than strictly necessary ones may affect the functionality of certain features of the gt66 platform.

10. Your Data Rights

As a player or visitor to the gt66 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us using the details in Section 15.

• Right of access: You have the right to request a copy of the personal data that gt66 holds about you.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data held by gt66.
• Right to erasure: You have the right to request deletion of your personal data where gt66 no longer has a legitimate purpose or legal obligation to retain it.
• Right to restriction: You have the right to request that gt66 restricts the processing of your personal data in certain circumstances, such as while a dispute about its accuracy is being resolved.
• Right to data portability: You have the right to receive personal data you have provided to gt66 in a structured, commonly used, and machine-readable format.
• Right to object: You have the right to object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming monitoring purposes.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

gt66 will respond to all data rights requests within 30 days of receipt. Where a request is complex or numerous, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it.

11. Security Measures

gt66 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL (TLS) encryption for all data transmitted between your device and the gt66 platform.
• Encrypted storage of sensitive data including identity documents and payment details, using industry-standard encryption at rest.
• Role-based access controls, ensuring that only authorised gt66 personnel can access personal data, and only to the extent required for their specific role.
• Automatic session termination after a period of inactivity to reduce the risk of unauthorised access via unattended devices.
• Regular internal security reviews and vulnerability assessments of the gt66 platform infrastructure.
• Strict data processing agreements with all third-party service providers who handle personal data on behalf of gt66.

Despite these measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. If you suspect that your gt66 account has been accessed without your authorisation, contact the support team immediately at [email protected].

12. Minors and Age Verification

The gt66 platform is strictly intended for adults aged 18 years and above. gt66 does not knowingly collect or process personal data relating to individuals under the age of 18. Age verification is a mandatory part of the account registration process on gt66.

If gt66 becomes aware that personal data has been collected from an individual who is under 18 years of age, that data will be deleted promptly and the associated account will be closed immediately. Any funds deposited by an underage user will be returned to the originating payment method after investigation. If you believe that a minor has created an account on the gt66 platform, please notify us immediately at [email protected].

13. Third-Party Links

The gt66 platform may contain references to third-party services such as payment providers (bKash, Nagad, Rocket) or game studios (Pragmatic Play, Evolution Gaming). While gt66 selects partners with care, we are not responsible for the privacy practices of third-party websites or services. When you leave the gt66 platform to access a third-party service, that party's own privacy policy will govern the handling of your data. We encourage you to review the privacy policies of any third-party services you use in connection with your gt66 account.

14. Changes to This Privacy Policy

gt66 reserves the right to update or amend this Privacy Policy at any time. The revised policy will be published on the gt66 platform with an updated effective date at the top of the document. Where changes are material — for example, where a new category of data is collected or a new purpose of processing is introduced — gt66 will endeavour to notify registered players via their registered contact detail prior to the change taking effect.

Your continued use of the gt66 platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with any amendment, you should cease using the platform and contact support to discuss the closure of your account.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the handling of your personal data by gt66, please contact the support team using the details below. Our team is available 24 hours a day, 7 days a week on Bangladesh Standard Time (UTC+6).

gt66 aims to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response within 30 days. Where a request is complex, we will notify you within 30 days of the expected resolution timeline.